I3E2020 cancellation update:

Further to discussion with the IFIP chair, the I3E 2020 conference event scheduled to take place in Skukuza, South Africa, was unfortunately cancelled due to the global COVID-19 pandemic and the consequential worldwide imposed travel restrictions and lock down. As per the options provided by Springer, the proceedings will still be published early in April 2020.


Please send refund requests with the appropriate banking details and delegate registration/reference number to  A cancellation fee of R1950.00 is payable per completed paid-in-full registration.  Refunds will be available and processed up until 31May 2021 as per the cancellation TCs available on the system generated invoice

I3E 2020 – Call for papers

The 19th IFIP Conference on e-Business, e-Services and e-Society

Responsible design, implementation and use of information and communications technology

6 – 8 April 2020

Skukuza, Kruger National Park, South Africa


The age of digital transformation opens up exciting new avenues for design and application of ICTs.  Yet, with the ubiquitous connectedness of a digitally transformed world, come unintended, unpredictable and often adverse consequences for individuals, societies and organisations – in developed and developing contexts.  Security, privacy, trustworthiness, exploitation and well-being are some of the pressing concerns resulting from new digital realities.

There is need for responsible design, implementation and use of information systems (IS) based on critical awareness and ethical practices. As rightly put by Schultze (2017: 65): “As IS researchers we need to examine our own practices – including the questions we ask, the methods we deploy and theories we adopt – to understand and critically review our world-making”.

The 19th IFIP Conference (6-8 April 2020) aims to bring together contributions from a variety of perspectives, disciplines and communities for the advancement of knowledge regarding responsible design, implementation and use of information and communications technology. To this end, we invite scholars, practitioners and research students to submit and present their papers and findings to the 19th IFIP Conference on e-Business, e-Services, and e-Society to be held in April 2020 in South Africa.

Submission guidelines

Detailed information on submission guidelines can be found here

Authors should submit original, unpublished research papers, not submitted simultaneously at another journal or conference.  All accepted papers will be published in the conference proceedings. Submissions should not be under consideration for any other conference or journal outlet. Conference proceedings will be published in a special volume of Lecture Notes in Computer Science (LNCS) by Springer.

Submissions will be managed via the Easychair conference management system.

Fast Track to Journals and Special Issues

Authors of selected papers will be invited to submit an extended and revised version of their paper for fast track review and publication in the International Journal of Information Management (IJIM) International Journal of Electronic Government Research (IJEGR). More Special Issues will be announced in the conference website the following weeks.


Theoretical and empirical papers describing employing quantitative, qualitative, and/or critical methods are welcomed. More specific, areas of interest include, amongst others, the following:

Digital Business 

Innovative e-Business models
Disruptive technologies
Inter-organizational systems
Business process integration
Business process re-engineering
e-Marketplaces, e-Hubs and portals
Digital goods and products
User behaviour modelling
User experience
Social networks and e-business
e-Risk management
Supply demand and value chains
Mobile business
Big data driven organizations
Trust and security
Internet of things
Artificial Intelligence 

Digital Services 

e-Service composition and orchestration
Semantic web services
Service workflows
Social networks and services
Application service management
Service oriented architecture platforms
Virtual organisations and coalitions
Virtual enterprises and virtual markets
Agent-oriented e-Services
Ubiquitous, mobile and pervasive services
Human interfaces for e-Services 

Digital society

e-Government (G2G, G2B, and G2C)
smart cities and regions
Social networks and society
Internet of things
Artificial Intelligence
Open data initiatives
e-Democracy and e-Governance
Public e-Services for citizens and enterprises
One-stop government & service integration
Disaster monitoring and prevention systems
Mobile public services
Digital culture and digital divide
Privacy and security
Legal, societal and cultural issues
Public-private partnerships
International dimension of e-Government
IT-Platform for public service
Cyber safety
Technology use for sustainable development
Technology use for empowerment in a developing context
Socio-economic inclusion in the digital Era

Venue: The 19th IFIP I3E2020 Conference will be held at the Skukuza conference centre, South Africa.  Skukuza conference centre is situated in the biggest rest camp of the Kruger National Park in South Africa. Skukuza Rest Camp in the Kruger National Park is a popular camp situated in the heart of Big Five territory and is easily accessed by road and air travel. Skukuza features a variety of accommodation options including camp sites, 21 furnished safari tents, semi luxury bungalows, cottages and 4 guesthouses.


Important dates:

Submission date: 30 October 2019  14 November 2019
Notification to authors: 10 December 2019
Final version submission: 7 January 2020
Early bird registration: 10 January 2020


Conference Chairs

Marié Hattingh, Machdel Matthee, and Hanlie Smuts, University of Pretoria


Conference Co-Chairs

Yogesh, K Dwivedi, Swansea University, UK

Matti Mäntymäki, University of Turku, Finland


Programme Co-chairs and co-editors of conference proceedings

Machdel Matthee, Marié Hattingh and Hanlie Smuts, University of Pretoria

Ilias Pappas, University of Agder & NTNU, Norway

Yogesh, K Dwivedi, Swansea University, UK

Matti Mäntymäki, University of Turku, Finland




Schultze, U. (2017). What kind of world do we want to help make with our theories? Information and Organization, 27(1), 60–66.